Dear (The Lovely) Lisa,

Just a quick message to let you know the the job has now all been completed by Aaron and Ollie, fully to our satisfaction.

This was a job that we did not look forward to but ALL of you got together and made the job very painless, Aaron was so caring about our home, poor Ollie looked like a drowned rat but never complained, and cleaned our pathway to perfection, and you were extremely pleasant and very helpful.

Thank you all so much, hopefully I will not need to use your company again but if required I will certainly do so, and I will fully recommend you to everyone.